The Truth Behind the Corporate Veil
"By 2020 we expect to do away with the current policies that our customers seem apprehensive about (Timmerman 89)," she said as she pushed her glasses up. Those in the meeting room shuffled through thick stacks of papers, staring at various charts and graphs, analyzing data as they listened to her talk. "Child labor and slavery are not topics our company can turn a blind eye to anymore. As consumers are given more access to information, their wants and needs are developing. Therefore, we must produce chocolate only containing 100% certified cocoa by 2020 (Timmerman 89). This means we will have to rewrite our business agreements with cocoa farmers and have them all in agreeance with our new policies by this time."
She paused, picking up her water bottle and taking a sip. She looks around the room and ensures no one has dosed off or fallen asleep before she continues her presentation. "In order to be certified, we are required to include strict rules against slave labor and child labor in our contracts. Once we have provided proof that all our cocoa producers sign these contracts, we will be able to be certified. After that, we expect a sharp increase in sales."
She caught her breath and put her papers down on the table. "Any questions?" she asked with a smile on her face.
The room was silent for a few moments before the intern raised his hand sheepishly. "Yes?" She asked, her voice kind.
He began speaking. "Will we be doing any more than just changing our contracts with the farmers? What about sending investigators and checking up to make sure the work is being done properly? How do we know they are following our rules?" The boy pauses before continuing. "I'm not trying to overstep my boundaries or cross any lines, I'm just curious about how we are truly changing anything."
You could hear a pen drop in the meeting room. As she began to answer, it was obvious that her voice had gone from kind to annoyed. "Well, we are changing our contracts and our coffee is becoming certified. That way our customers know we aren't using slave or child labor. That's what we are truly changing." She flashed a smile to cover up her rude tone and shuffled her papers again. "Any other questions?"
The boy looked up. Instead of raising his hand, he spoke freely this time. "I just don't think it's fair to advertise the company falsely. If you don't enforce the rule, then is it really a rule a all? If our customers found out we were lying to th-"
She interrupted him. "It would cost outrageous amounts of money to actually enforce these rules. And, frankly, if we did enforce them our profit margins would be much smaller. Children and slaves work for the lowest wages and they keep our profit margins in check. Without them, our profit margins would be small, and you and I would both be making less money. It's hard for me to say it, but slave and child labor is so common in these countries that it would be practically impossible to eradicate. There are almost 21 million slaves in the world (Timmerman 65). How do you suppose we stop all of them? So, we make them agree not to use the labor. We don't check up on it, they keep producing for the same price, and our profit increases because our customers see us as a trustworthy brand."
Her pearly whites showed as she stacked her papers for the last time, slid them neatly into her folder and strutted out of the room. The door closed with a thud behind her.